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Repeat Prescriptions

multicolour_pillsIf a repeat prescription has been authorised by your doctor you may order it by

  • Telephoning the surgery on 01287 640385 Monday to Friday between 09:30 to 11:30.
  • Posting your request
  • Calling into the Surgery with it
  • Using the online prescription service system via the link at the top of this page

In all cases, we aim to have your prescription prepared and available for collection from the surgery as soon as possible in accordance with the following criteria:

ReceivedReady for CollectionAim
By 12:00By 12:00 

(the next day)

Within a maximum of 24 hours excluding weekends and bank holidays
After 12:00By 12:00

(two days later)

Within a maximum of 48 hours excluding weekends and bank holidays

Arrangements With Local Pharmacies

We have agreements with both of the local pharmacies in Loftus whereby you may, if you wish, specify which pharmacy you would like to collect your medication from. Subject to your medication being available to the pharmacist, your order will be ready for collection in accordance with the following criteria:

ReceivedReady for CollectionAim
By 12:00By 12:00 

(two days later)

Within a maximum of 48 hours excluding weekends and bank holidays
After 12:00By 12:00 

(three days later)

Within a maximum of 72 hours excluding weekends and bank holidays

If you require a prescription urgently, please let the receptionist know and we will do our best to arrange this for you.

From time to time you may receive with your prescription a request to see your doctor or the nurse. This is usually because most of the medicines require regular reviews to ensure their greatest benefit.

Prescription Recommendations from Hospital

Any medication required for the period immediately following hospital discharge will be prescribed by your consultant. Additionally, your consultant may make recommendations for future medication. In such circumstances we will aim to provide your prescription within five working days.

 
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